Privacy Policy
At Clue MD , we value your privacy and are committed to protecting your personal and patient data. This Privacy Policy explains how we collect, use, store, and safeguard information through our website and AI-powered medical assistant application.
We may collect the following types of information:
1. Doctor Information
Name, email, contact details, specialty, and practice details.
Login credentials and user preferences.
2. Patient Information (Entered by the Doctor)
Clinical history, symptoms, investigation results, and diagnosis notes.
Prescription and EMR details generated during consultations.
3. Technical Information
Device type, IP address, and usage logs for performance improvement.
We use the collected data to:
Enable diagnosis and management plan generation.
Create, store, and retrieve patient EMRs.
Improve system performance and accuracy.
Communicate updates, support, or service information.
Ensure compliance with medical data handling standards.
We never use or sell patient data for advertising or non-medical purposes.
Doctors retain full ownership of their data and patient records.
Patients’ information is entered only under the supervision of a registered doctor.
Data can be deleted or exported upon written request by the doctor.
We do not share personal or patient data with:
Third parties for marketing or research.
External AI systems without anonymization or consent.
Data may be shared only if required by law or court order.
We retain records for as long as your account is active or as required by medical record regulations. You can request deletion by contacting us.